DISPLAY: My icons aren't showing up after I purchased paid time.
Issue
When a user's paid status changes, sometimes the number of icons they are able to access does not. For example, if a free user upgrades to a paid account, sometimes they will only be able to access 15 icons instead of the full 100. This only happens in rare circumstances.
Workaround
There is a workaround you can try. Just go to your Edit Icons page and let it load completely. This should reactivate all of your icons. You don't need to make any changes to your icons for this to work.
If this does not work, please contact Support for further assistance.
When a user's paid status changes, sometimes the number of icons they are able to access does not. For example, if a free user upgrades to a paid account, sometimes they will only be able to access 15 icons instead of the full 100. This only happens in rare circumstances.
Workaround
There is a workaround you can try. Just go to your Edit Icons page and let it load completely. This should reactivate all of your icons. You don't need to make any changes to your icons for this to work.
If this does not work, please contact Support for further assistance.
Last Activity: August 31st, 2015 (kaberett)
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